Welcome to Sunbathing Shop! These Terms and Conditions (“Terms”) govern your use of our website (sunbathingshop.com) and your purchase of outdoor living products from our store. By accessing our site or making a purchase, you agree to these Terms.

1. Our Customers

Sunbathing Shop serves homeowners and outdoor enthusiasts looking to create their perfect backyard oasis. Our products cater to those who value quality pool maintenance, comfortable patio living, and stylish outdoor entertainment solutions.

2. Website Use

2.1 User Responsibilities

  • You must be at least 18 years old to make purchases
  • Provide accurate account and payment information
  • Do not misuse our site for fraudulent activities
  • Comply with all applicable laws and regulations

2.2 Intellectual Property

All content on this website (text, images, logos, product designs) is owned by Sunbathing Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur. Pool chemicals may have specific handling instructions – always read labels before use.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue items without notice. If an item becomes unavailable after you order, we’ll notify you and cancel that portion of your order.

3.3 Safety Information

Important: Pool chemicals require careful handling. Always:

  • Follow manufacturer instructions
  • Store in cool, dry places away from children/pets
  • Use protective equipment when handling
  • Never mix different chemicals

4. Orders & Payments

4.1 Order Process

When you place an order, you’ll receive an order confirmation email. This represents our acceptance of your order and begins order processing (1-2 business days).

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method. All prices are in USD.

4.3 Sales Tax

Applicable sales tax will be added to orders shipping to locations where we have tax nexus.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may vary based on location and customs processing.

5.3 Delivery Issues

If your package is lost or significantly delayed (beyond stated timeframes), contact us at [email protected] within 30 days of shipment.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most unopened, unused items in original packaging. Exceptions include:

  • Opened pool chemicals (chlorine, bromine, algaecides, clarifiers)
  • Used cleaning tools (brushes, leaf nets, skimmers)
  • Custom/special order items (oval pool packages)

6.2 Return Process

  1. Email [email protected] within 15 days with order details
  2. Receive return authorization and instructions
  3. Ship items to: Sunbathing Shop Returns, 1008 Hide A Way Road, Chicago, US 60290
  4. Allow 3-5 business days for refund processing after we receive your return

6.3 Refund Details

  • Original shipping fees are non-refundable
  • You’re responsible for return shipping costs
  • Refunds are issued to the original payment method

6.4 Damaged/Incorrect Items

If you receive damaged or incorrect items:

  1. Take photos of the packaging and product
  2. Email us within 3 days of delivery
  3. We’ll arrange a replacement at no cost

7. Limitations of Liability

Sunbathing Shop shall not be liable for:

  • Incorrect use of pool chemicals or equipment
  • Weather-related damage to outdoor products
  • Delays caused by carriers, customs, or unforeseen circumstances
  • Indirect, incidental, or consequential damages

Our maximum liability for any claim related to our products is limited to the purchase price paid.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms shall be governed by the laws of the State of Illinois, USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms:

Sunbathing Shop
1008 Hide A Way Road
Chicago, US 60290
Email: [email protected]

Thank you for choosing Sunbathing Shop to help create your backyard paradise! We’re committed to providing quality outdoor living products and excellent customer service.